WebInsight
Connect You and Your Customers in a Virtual World
If your customers can’t quickly and conveniently access information about you, they are
sure to move on to a provider who makes their search easier. WebInsight is a locator
application that gives your customers an easy to use web interface that allows them
to quickly find the best locations to suit their needs. WebInsight feeds into the
same database as all of LocationInsight’s applications, so customers get the same
consistent and accurate response as they would if they found you via their telephone
or wireless device.
With WebInsight, you can dramatically improve customer service by:
Providing customers the information they need when they don’t have access to a computer
Reducing customer frustration with fast location results and no hold times
Delivering consistent results, whether your customers find you using their wireless
device,call center or computer
The Features:
Optional, fully-hosted turnkey solution
Full integration into Web and telephony device locators
A completely customizable environment that adapts to your business rules
Comprehensive tools for managing, integrating and synchronizing your location data
A seamless interface, branded and localized to your needs
State-of-the-art mapping technology through Microsoft® Virtual Earth™, the leader in mapping imagery
The Benefits:
Improved customer service and retention by giving your customers access to your location and service information, when and how they need it
Consistent results across all company touch points
Consistent company branding across all customer touch points
Unique business reporting features based on user searches and demographics that help you identify new growth opportunities and provide insight on strategic business decisions
LocationInsight Overview:
Learn more about our SEO and Mobile/GPS/SMS capabilities.
Visit our Resource Center to view the demo.
Contact us today at 866-868-INOW to add wireless location access for your customers.