What is Channel Performance Optimization?
Channel Performance Optimization (CPO) means understanding every channel relationship and interaction in real-time, and gaining the insight to find the best mix of channel actions that grow revenue and reduce cost in order to achieve sustainable competitive advantage.
Realizing true Channel Performance Optimization requires a unique combination of people, processes, information,
and technology expressed through best practices. Companies who find the right combination of these core competencies
in their drive to achieve world-class CPO consistently identify the following critical elements:
Visibility across channel partners, activities, and
transactions
Agility and flexibility to react to the insights gained and to implement actions
Control to manage and ultimately optimize not only channel activities, but relationships with channel
partners and end-customers alike.
Enterprise-Wide Impact
Channel Performance Optimization impacts every part of your go-to-market strategies and processes, from sales and marketing, to finance and operations. Channel Performance Optimization provides the enterprise-wide perspectives you need to run your business efficiently and effectively.